Contoh Percakapan di Hotel, Restoran, Bandara, Rumah Sakit, dan Tour
MERCURY
AIRWAYS
Receptionist :” Good morning. Welcome to Mercury Airways. How can I help
you ?”
Customer :” I’d like to get a VIP ticket to Bandung for tomorrow
please
Receptionist :” OK. Tomorrow is 7th October. What time would you
prefer ?”
Customer :” What’s the earliest flight ?”
Receptionist :” We have one at 5 a.m “
Customer :” 5 a.m is fine.”
Receptionist : ” Will this be a one way or a return ticket ?”
Customer :” One way, please.”
Receptionist :” Can I have your name ?”
Customer :” My name is Nena .”
Receptionist :” How would you like to pay your tickets ?”
Customer :” By credit card, please.”
Receptionist :” Alright. Here is your ticket and your receipt. Thank you
Miss.”
Customer :” You’re welcome.”
AIRLANGGA HOSPITAL
Receptionist :” Good morning. How can I help you?”
Patient :” Morning. I’d like to make an appointment with Dr.
Robby, please.”
Receptionist :” Can I have your name please ?”
Patient :” Nena Astriani”
Receptionist :” When would you like to see him ?”
Patient :” I was hoping this week. Maybe Wednesday?”
Receptionist :” Is 7.p.m. work for you?”
Patient :” How about 9 p.m.?”
Receptionist :” Certainly, Ms Nena. See you next week”
AIRLANGGA
TOUR
Receptionist :” Good morning. Welcome to Airlangga Tour. How can I help
you?”
Customer :” I’d like to cancel my flight this week”
Receptionist :”If you don’t mind. Why you cancel the flight?”
Customer :” I will come to a meeting family this week.”
Receptionist :” Ooh, never mind. I will commit what you want, Ms. Septin”
Customers :”OK. Thank youJ”
Receptionist :”You’re welcome”
AIRLANGGA
HOTEL
Receptionist :” good morning, Ms Nena. Good to see you again. What can I do
for you today?”
Guest :” hello, septin. Good to see you too.Yesterday,
cold water mains in my room is useless.”
Receptionist :”I,m sorry for the inconvenience miss. I will called the
plumber to repair it”
Guest :” Okay. That’s never mind”
Receptionist :” I’m very sorry, Ms Nena. we will be look lively next time.”
Guest :” Alright. Thanks for your attention”
AIRLANGGA
RESTAURANT
Receptionist :” Good evening miss, welcome to Airlangga Restaurant”
Customer :” Good evening. I will reserve a table for five people”
Receptionist :”Certainly. When is the reservation for?”
Customer :” This week. Checking in on the 11th .”
Receptionist :”What table would you like ?”
Customer :”I’d like to a non-smoking table.”
Receptionist :” Okay. I can put you in for Sunday afternoon”
Customer :” Can I make it for 2 p.m?”
Receptionist :”I will pencil you in.”
Customer :” Thank you”
Receptionist :”You’re welcome”
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